How can we help? Send a request and browse hosting answers. We do not publish a phone number or street address.
Home / Help Center
Choose email, a chat request, or a scheduled callback request. A representative follows up using the email you provide.
Pick a topic. Answers stay on this page so you can scan without hunting a phone tree.
We copy files and databases to Hosting Kingz, test on a temporary URL, then change DNS when you approve. Keep the old host billed until search engines and mail have followed the new IPs.
A full file backup, a database export, and current DNS records (A, CNAME, MX, TXT). If you cannot export, tell us the control panel type and a representative will still attempt a pull with your permission.
It can if MX records move too early. We sequence web DNS first, then mail, unless you want both cut together. Lower TTL a day before the switch when your current DNS host allows it.
Registration, DNS, and hosting stay in one account. That removes the usual failure mode: a site that is live but mail or SSL still points at an old registrar.
Search the name, submit the form, and a representative confirms availability and registrant data. When the registry accepts the order, you manage records in the same panel as hosting.
Yes. We can hold the domain while DNS stays with another provider until you are ready to point A and MX records at Hosting Kingz.
Managed WordPress plans apply core updates after a backup. You still own plugin and theme risk—we will tell you when a plugin is the real bottleneck.
When the domain’s A record points to us, we issue a certificate and can force HTTPS. After a domain change, we scan for mixed content on common theme paths.
Business plans and above include staging so you can test plugins before they touch production checkout.
They are illustrative USD rates. A representative confirms the promotional term and the renewal rate before you commit. This website does not charge a card.
New hosting plans include 30 days. Domain registrations follow registry rules and are often non-refundable once the name is created.
Use Contact or this Help Center form. We migrate data between shared, cloud, and VPS when the destination has enough disk and inodes.
